The term ‘trainer’ refers to trainers, teachers; lecturers or instructors from your training organization. Provide one response to each item on the form. You are required to use the Learner Questionnaire (PDF) and the Employer for download); ASQA’s Quality Indicator annual summary report template (DOC). Do I have to use the Australian Quality Training Framework (AQTF) survey form. AQTF Learner Questionnaire If you are a Learner please complete this Learner Questionnaire. organisation. Provide one response to each item on the form.

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Satisfaction Data is not a supported software and is not eligible for technical support from Newbery Consulting or updates.

In my audits over this period, I have seen the majority of RTOs collecting the survey data for compliance purposes only. VET and training organisations. Data on learner engagement and employer satisfaction is collected through two questionnaires.

If you meet these requirements and need to improve your use of survey data to identify opportunities for improvement, please proceed to the request page: It will produce a summary report and a detailed report for both the learner and employer satisfaction trends.

It uses the traffic light system to guide management decisions about how to respond when your satisfaction levels are low. The surveys can be used via email and online by participants, or for administrators to process hard copy forms into the web system.

Learner Questionnaire

Completed reports can be emailed to vet. VETsurvey is a fully compliant survey creator, built specifically for education institutions. Students can then complete the survey online through their browser before submitting their surveys back to the RTO.


Reports can be easily generated and exported as required through VETsurvey; there are a wide range of reports to suit audit purposes and compliance reporting. It is up to an RTO to send out the questionnaires, which can be paper or online.

Student Forms

ASQA has issued a general direction on this click here to see and provided a simple form called the Quality Indicator Annual Summary Report which allows an RTO to report the corm relating to response rates, trends, feedback and improvements actions, nice! Supporting the VET Sector. RTO staff can log on to the VETsurvey administration function in order to create and edit new or pre-populated surveys to students.

Data for the previous year must be submitted by 30 June, otherwise fprm RTO’s risk rating and registration may be affected. We have RTOs contact us regularly looking for a solution to this problem.

At Newbery Consulting we are frm about supporting the VET sector with practical, common sense products that support quality and strengthen your compliance. It includes on-the-job program, course completion, learner engagement and employer satisfaction questionnaires.

VET mandatory activity reporting requirements and USI scheme Learner engagement and employer satisfaction Data on learner engagement and employer satisfaction is collected through two questionnaires.

Please enable scripts and reload this page. VETsurvey operates as a stand-alone product: Speak to a VETtrak specialist today. It allows for the easy creation and distribution of surveys for all training organisations, large and small.


There is more information on system requirements on the request page. So, where are we today? On this page What you need to know Competency completion Learner engagement and employer satisfaction What you need to know Registered training organisations RTOs are required to collect and report data on three quality indicators: This was a welcome decision as the SMART database had huge deficiencies, particularly in the way it retained data from year to year and in its reporting structure which was difficult to interpret.

VETsurvey: VETtrak’s Fully Compliant Survey Solution

Reporting of learner engagement and employer satisfaction quality indicator template doc – The service is run by the Australian Council for Educational Research. Quality indicator data is not released to any other party.

For more information, see: In most cases, RTOs already had very genuine and meaningful learner and employer feedback arrangements and this new requirement forced them to either discard their current arrangements or continue to apply them parallel to the new mandatory system.

The data helps RTOs continuously improve their services, and allows the national and state registering bodies to conduct informed risk assessments. In my opinion, this was a very sad day for the VET sector.